Akram Atallah is CEO of Donuts Inc., a global leader in next-generation top-level domains and digital identity.
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Naturally, as a business owner, you want to spread awareness of your brand to as many people as possible. Developing an online following — whether of viewers, readers, customers or clients — is a common tactic for doing so. But, later on, the tools you use to build this following can significantly weigh on the success of your brand.
Many entrepreneurs make the “either/or” mistake: They either build their own domain on the open web or establish a presence within a walled garden. The best method for reaching the largest possible audience, however, isn’t either/or. It’s leveraging both walled gardens and a personal domain, as well as online marketing and advertising channels, to gain insightful data, independent brand equity and a corner of the web that’s managed entirely by you.
Sow Seeds Within A Walled Garden
From Facebook and Instagram to Amazon and Etsy, odds are you’ve used a walled garden before. Simply put, walled gardens are external platforms on which you can anchor your web presence or e-commerce store — but the perks don’t stop there. You can also advertise, market and sell goods, receive payments, offer content and perform a range of other online activities. The “garden” is the platform itself, and the “wall” represents its closed community of members, merchants and other registered users — in contrast to the open web.
Walled gardens come with millions of pre-existing users, making it easy to reach people as soon as you establish a presence on them. The best-known include Amazon and Facebook, but there are thousands more, including LinkedIn, Etsy, Angi, WhatsApp and Shopify.
In addition to letting you tap into an existing audience, walled gardens allow for easy account setup. Their platforms are often user-friendly, requiring little to no technical knowledge on your part. Using this turnkey solution, you can set up a free profile and begin reaching customers almost instantaneously.
Although walled gardens come with many benefits, you’ll want to ensure your brand isn’t contained exclusively within one for maximum long-term growth. To diversify your audience and unlock valuable data, it’s important to establish a simultaneous presence with a consistent brand look and feel outside the garden walls.
Own Your Online Presence With Your Own Domain
According to the results of a 2020 study by OpenX, 84% of consumers search the open web for business information, and 81% for products to buy. Far from obsolete, the open web is still the place many customers turn to first with a pressing need or question.
So, before you launch a presence within a walled garden, be sure to secure your own domain and build a website that’s entirely your own. If you’re not sure where to start, begin by looking for a domain name that successfully represents your brand. Consider securing a descriptive domain extension like .io, .live or .studio, which are often more readily available than .com names and can be both more memorable and relevant to your business.
From there, it’s time to establish a website and, fortunately, you don’t have to be a technology whiz to build one. Simply go to your registrar of choice, purchase the domain, then connect with a website builder that can develop you a new site using WordPress, SquareSpace, Drupal or another content management system. (Website developers can typically also secure the domain you want.)
Consider Other Avenues For Marketing And Advertising
Once your new site is up and running, and you’ve linked it back to the walled gardens you have a presence on for greater reach, what next? There are countless other avenues at your disposal to maximize the number of people who engage with your brand.
Despite the quick rise of social media, emails remain relevant and effective. According to the results of a 2020 study by AWeber, 79% of small business leaders believe that email marketing is important to their business strategy — and for good reason. Emails still ensure a sizable return on investment at $42 for each $1 spent, as noted in the Data & Marketing Association’s 2019 report (paywall). If you can secure people's email addresses, you can use email marketing to stay top of mind — and, hopefully, capture their views, clicks and dollars.
But email isn’t the only maneuver for driving people to your website. Building a strong SEO strategy can help boost traffic, too. Start by researching the top keywords used by your target demographic on the open web, and strategically pepper those words throughout your site, especially in headings and subheadings. Next, consider creating a regular schedule for publishing high-quality content that hits on those keywords. This will increase organic traffic and the odds that other websites will backlink to your site, which, in turn, improves your search rankings.
You can also use your own website to gather valuable data about site traffic and visitor demographics. With these new, relevant insights about your customer, reader or viewer base, you can calibrate your digital approach to resonate with and reach your target audience. With that, you’re ready to build brand recognition, broadcast to a wider crowd and position yourself for future success by diversifying your presence across the web.
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